Frequently Ask Question

Q.   What is REXMART? return to top A.   REXMART is a privately owned garments sourcing cum buying and trading house, specialized in assisting customers worldwide in finding suitable Bangladeshi vendors of readymade garments and providing support for production tracking with quality assurance/ inspection services on their behalf!

Q.   Why REXMART? return to top A.   We are not just a vendor finder, we help companies worldwide in all aspects of their readymade garments sourcing and production process. We know that all of our clients have a busy working schedule and furthermore lack the resources and experience locating Bangladeshi suppliers and their products. We can help you find the appropriate one. According to your requirements we will search for suitable suppliers that offer competitive price, quality and service.

Q.   What can we do for you?return to topA.   It's no more myth that Bangladesh has emerged as one of the cost-effective and most preferred choice for Readymade Garments sourcing for customers around the world. REXMART thus can assist you in spotting and identifying the most suitable vendor who can satisfy all your procurement needs be it any kind of woven, knit or sweater items. Our service not only ends in spotting the right vendor, we also take care of your production, quality assurance and shipment.

Q.  What are the present services of REXMART?return to top A.  
1. Understanding your sourcing needs suggesting best sourcing options
2. Taking to appropriate vendors to meet your requirement and coordinating interactions, if necessary
3. Doing production tracking at all stages of your order including enforcement of quality assurance
4. Carrying out final inspection on your behalf, if necessary before shipment of goods

Q.  Does REXMART maintain the Suppliers database? return to top A.  Yes. REXMART maintains database of fabric, print and accessories suppliers to know the strength and accordingly to fix up supplier on the basis of customer's needs depended on quality of the product.

Q.   What are main products, REXMART offers?return to top A.   REXMART currently offers all kinds of knitwear, woven garment, sweater for Men, Women and Kids.

Q.   What are the minimum quantities for an Order?return to top A.   We accept at least 2000 Pieces of garments per style and color.

Q.    Why Samples?return to top A. Samples are developed to suit the season's colors, fabric and style based of our buyer's requirements. Any number of sales man samples is made as per the buyer’s requirements and courier them directly to the buyers. By offering these crucial service, we assist our buyers marketing efforts in their own country by giving them an edge over others.

Q.  Can Samples be provided on Buyer’s request?return to top A.  Yes. Only the small quantity of Samples can be provided FREE of Manufacturing Cost, but the shipping cost will be from your account.

Q.  Can you provide SMS (Sales Man Samples), if required, for the market promotion in our Country?return to top A.  Yes.  We can provide SMS (Sales man Samples) with original fabric and accessories according to your requirement and needs. But in this regard, you either have opened a Letter of Credit (L/C) in favour of us, or you have a Business Sales Contract with us.
Q.  If I need Samples, what times do you require to make them? return to topA.  Normally, we need 5-7 business days to make them and 3-4 days for international courier. But we may require more time for stylish garments.

Q.  Are the Samples made with original quality of fabric and accessories?return to top A.  No. Samples will be made with our available fabric. It is made only for the accurate measurement and workmanship, given by you. After you have issued L/C in favour of our company, We then provide you Samples with Original quality.

Q.  What are the modes of Payment?return to top A.  We always prefer Letter of Credit (L/C) for every Order, which is safe for both Buyers and Sellers. But in some cases, we accept Wire Transfer.

Q. Which Payment method you like most?return to top A. We always prefer Letter of Credit (L/C) for every Order, which is safe for both Buyers and Sellers. L/C must be irrevocable, transferable, confirmed and at sight.

Q. What is the normal shipping period?return to top A.  REXMART offers lead-time of 45-60 days from the date of order confirmation. However, it all depends on quality, number of colors; approval of lab-dip, space available in the factory etc. lead time can be optimized for repeat order to 30 days.

Q.  What are the main responsibilities of REXMART for Order execution and Quality Control for an Order?return to top A.  Orders are closely monitored from sampling to shipment. Status on sampling, production and shipment are transmitted to buyers regularly. We maintain a pro-active approach towards identification of problem areas and corrective measures are taken immediately to ensure timely deliveries. Our quality monitoring system pertaining to production has four stages as explained below:

Pre Production Check
Risks are reduced by checking material components, accessories / user manuals etc. at this stage itself.

Initial Production Check
First finished products are checked against buyer's specification and prototype sample. Deviations are identified and brought out for correction.

During Production Check
Inspection during production is carried out to check and verify that the initial discrepancies have been rectified and to ensure the average quality standard of production runs.

Final Random Inspection
Final Random Inspection is carried out when the total consignment is packed and ready for shipment. FRI is performed according to the International Inspection Standards.

The detailed physical inspection of the samples selected at random is based on specifications of the buyers and it cover the criteria such as design / style, shrinkage, accessories, appearance, markings, color, labelling, material, assortments, workmanship, measurements, packing etc.

Q.  What does REXMART do for Documentation and Shipping Co-ordination?return to top A.   Shipping documents are checked as per the buyers instruction and the copy documents are sent to the buyers well in advance of the shipment to avoid any discrepancy.

Q.   Why Laboratory Testing is necessary?return to top A. Laboratories are an extremely valuable component of our services and also facilitates the manufacturer - exporters to transact their business with least quality risk. Laboratory services include:

Fabric: Construction particulars (counts, constructions and weight), Strength, Measurement and Seam performance.

Analysis:
Flammability, Dimensional Stability (Shrinkage) to washing / dry cleaning, Appearance after washing /dry cleaning, Fibber analysis, etc.

Color Fastness: Color fastness to washing, Perspiration, Light, Rubbing, Bleaching, Dry cleaning, Organic Solvents, Hot pressing, etc. Dyes & Pigment tests are also carried out.

Garment: Dimensional Stability to washing / dry cleaning, Appearance after washing / dry cleaning is tested.

Q.  Why Status Reporting is important? return to top A.  Status report based on the multi-state inspections are transmitted to the buyers by fax or email. Production progress is analyzed in relation to the delivery terms and suitable course of action s taken to ensure goods are delivered in time. The consignment is allowed for shipment if only it is up to the buyers required standard.